Artificial Intelligence (AI) is gaining notable momentum across a number of industries. The past year saw rapid digital transformation spurred by COVID-19, with new technologies being adopted almost overnight. Entering 2021, the same upward trajectory can be expected as AI becomes an increasingly normal part of society.
“In the past, many companies have dipped their toes into digital technologies such as AI, automation, and the Internet of Things (IoT), but 2020 proved to be the year to dive headfirst,” says Dries Cronje, CEO of Deep Learning Café.
Local organisations are actively piloting AI within their businesses, experimenting with a range of different technologies, such as chatbots, virtual assistants and image recognition.
“This is the beginning of an exciting pathway of digitisation and innovation for South African companies across various industries,” says Cronje, who expects to see a solid expansion and development of the use of AI in important and meaningful ways in 2021 and beyond:
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