Serco, the international service company, announced the opening of a new business process outsourcing (BPO) delivery centre in Cape Town, South Africa. The new centre, located in the Cape Town Central Business District, is expected to accommodate over 500 new employees and serve a range of international and domestic customers in sectors such as banking, insurance and retail. The Cape Town launch was attended by Premier of the Western Cape, Helen Zille, Western Cape Minister of Finance, Economic Development and Tourism. Western Cape, Alan Winde and South African rugby hero Bryan Habana, who has been appointed Serco’s Director of Motivation.
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